Changes to Reseller Communication and Business Rules effective 8/16/2009.

General

Effective Sunday, 08/16/2009, new busines rules will be implemented.
These changes will be put into effect for all resellers without exception.  It
is important to read the changes carefully as I will no longer respond to
IM’s or Notecards.

Failed deliveries

Effective 08/16/2009, use one of the following two methods.

Redelivery terminal
A redelivery terminal can be found at our mainstore. When a product was
bought and registered by the hippo system, customers can get a redelivery
from there without delay.

Notification by website
With the beginning of the 08/16/09, redeliveries have to be send by
the form on the website, you can reach under following adress:

http://www.shellshock.ws/?page_id=10

Select as category failed delivery and enter the transaction history there,
showing the payment from the customer to you and the transfer to me.
Highly recommended is the customer name, transaction history and date/time.

Applying to the reselling program

Currently, applications to the ShellShock Industries reselling program can be
done by notecard or by using the website.  Effective 08/16/2009, applications
will only be accepted by filling out the form on the website.

General reselling policy

In the past we have had resellers who vend without any real
interest in the product.  In order to prevent bad
reselling business, the following rules will be in effect 08/16/2009:

• avatars must be older than 6 months.
• a store is necessary.
• presence in the ShellShock reseller group is necessary.
• you can only be invited to join the group one time.
• resellers are responsible for keeping vendors up-to-date.

Furthermore we want to point out following:

• We do not modify our products for the personal use of the reseller.
• Our products are sold “as is”.  We do not offer customization.
• Shellshock does not get involved with your  business.  Any requests to get involved with an problem you may have with another reseller or any requests to  stop business with a competitor will be ignored.
• Shellshock Industries does not affiliate itself with any vendor and the name cannot be used to enhance your business reputation.
• Anyone is welcome to joing the reselling program as long as the rules are met and adhered to.

Feedback

As mentioned before, effective 8/16/2009, all the communication will be moved
to the website. When you have suggestions, questions, or feedback,  use the contact
form provided on the ShellShock website.

To improve communications, a message board for customers and resellers will be placed
on the ShellShock website.

The FAQ will be extended and divided into several topics, making sure every
known topic is explained.

Thank you for your continued support for ShellShock Industries.

We are still banging on the Mephisto Update and I exspect to get it done within the next 3 weeks. Really important is the improved performance and were able to give it a better lag performance as you can see in the attached screenshot. A value of 0.120 for an enabled weapon HUD carrying the functionality of Mephisto is quiet good, when you compare it with other weapon HUDs which are enabled for simwide scan and strike.

Besides that, we even finished til now a new defense device from which you can exspect a lot. However details will be given a day before it will be released.

Keep patient for more news on the Mephisto update.

We finished a fine working bugfix for breaking the autoreturn again and made it a lot easier for making selfmade graffitis. However we are banging hard to apply the bugfix on all premade graffitis and writing a new handbook which will be published on the website here.

The update for Taggers Delight will be given on sunday, the 26.04.2009.

UPDATE
update is delayed because of a broken sl weekend. keep patient for the final notice.

*** UPDATE ***

the update for taggers delight is finally released!

Right now we cannot give an exact date when the update for Mephisto will be available, however we can give a preview on what will be new.

Bugfixes

• Trasher Object missing within Mephisto
  • Comment: Seems SL ate it when updating from 1.0 to 1.1

New stuff

• Different modules like the Simscan will get an information within the dialog textfield in order to show which settings are currently set. Especially important for the attack modes because people cannot see right now which settings are chosen.

• Chat support for starting attacks.
  • Comment: For now we are wondering about the way the chat support shall work.Feel free to use the comment function to tell us your opinion. There are 2 possible ways:
    • Select the target by clicking on the target bars and just saying attack name in chat with a prefix in front of the name. Sample: Click on “Natok Dryke” and saying “!orbiter”.
    • Full chat selection of target and attack by saying in chat “!orbiter Natok Dryke” or “!orbiter nat”.

• Chat support for settings and defense devices.
  • Sample: “!npv” to rez a nonphys.

• Adding new defense devices.
  • a no-push avatar disruptor. Seems to be quiet helpfull.
  • a new shield device. Mix of regular prim shield and interceptor, so it will only appear when necessary.

• Addings new attack mode.
  • PickUp: Enables traps for picking up after the target got trapped for animating over and over again by just wearing the picked up trap.

• There will be also new attacks, but we do not give out any information about them preventing idea theft before we released them.

Feel free to contact us when you have additional wishes by using the contact form or leave a comment inworld to “Natok Dryke” or use the comment function within the blog entry.

The anti-autoreturn of Taggers Delight is broken but a working solution is allready done. Right now we are implementing the new technology and an update will be soon available.

As described in the groupmessage I’ve send, different difficulties have shown up which make it necessary to divide the update process into several steps.

• Preparing all products for the changed update/vendor system
• Updateing products ( some issues have been reported – minor bugs )
• Preparing new vendors
• Updateing licence system

Until the end of the current week, everything will be done. For now, 50% of the first step was done.

Important for resellers is that after the update process all former vendors wont work anymore and its necessary to update.

**UPDATE**

• All products are now prepared for the new system, updates are available
• a first package of new vendors has allready been send out (package 3.0) – further additional vendors follow

***UPDATE***

• Full vendor package has been send to all resellers via groupmessage
• Old vendors wont work anymore – support for vendors prior 3.0 ended
• Licence system almost done being changed – when you experience trouble, contact us

On sunday, the 05/04/09, there will be updates for following products:

• Taggers Delight ( fixing anti-autoreturn )
• H4-Ownage ( fixing 24 characters dialog bug )
• Mephisto ( several new attacks, tools and features will be added )

For resellers:

• Update for vendors ( new package will be send )

After a long time of development, Mephisto will be finally released at saturday the 14th of march. Release party will be supported and given by Bedlam Weapons (SLURL follows) at 3PM SLT. However letme introduce you to Mephisto with some quick information about it:

• Showing up to 40 people through key indexing technologie
• Switch between regular radar mode and key indexing mode
• High adaptability (changeable range, scan method, .. )
• Different attack modes (stalker, antioffseat, .. )
• New unique attacks (new trasher animations, new attack concepts and hybrid attacks)
• All current shields connected with the Mephisto for userfriendly handling (easy for starting reflect shield mode)

and much more..

Zero-Tolerance 5.1 was released yesterday but allready few houres later, I was told that there is an issue within the radar, so it was necessary to shot an update asap. So the current version is 5.1.1 solving the issue and i made some minor performance tweaks inside so everything should work quicker now.

Taltech moved their shop and for the grand opening, we offer Zero-Tolerance for discount there. You don’t own it yet? Well, its your chance to get it for 1750 L$ instead of 1950 L$. This offer starts today ( 01/24/09 ) 1pm (SLT) and ends next week ( 01/31/09 ).

Taltech is an official reseller of Shellshock Industries and owned by Talwyn Mills.

SLURL: http://slurl.com/secondlife/VLS/128/175/23